Perfect Potion is a Brisbane-based, Australian made and owned manufacturer of Certified Natural and Certified Organic aromatherapy-based skincare and personal care products. We are profoundly passionate about the environment and its inhabitants and our products are also Certified Cruelty Free.
Despatch Team Members (Casual)
The Opportunity
Perfect Potion is seeking 2-3 dedicated Casual Despatch Team Members to join our busy warehouse team.
These are stable, consistent roles with the flexibility to offer between 21 and 35 hours per week for each team member.
• Hours of Work: Monday to Friday, 7:30 AM – 3:00 PM.
You will be primarily responsible for the careful picking and packing of our small, fragile aromatherapy products. While the work is not difficult, it absolutely requires exceptional care and attention to detail to ensure our beautiful products arrive to our customers in perfect condition.
About Perfect Potion
Perfect Potion is a highly regarded Australian manufacturer of certified natural and certified organic aromatherapy-based skincare and personal products. With over 30 years in business, our Brisbane-based company is profoundly passionate about the environment and its inhabitants. We are certified cruelty-free, and our purpose-built head office focuses on waste reduction, recycling, and water management to minimise our environmental footprint.
We are a busy, fast-moving company, and we prioritise hiring for culture as well as skill. If you live a natural lifestyle and our values of environmental care and ethical practice resonate with yours, we would love for you to join our inspiring team!
Key Responsibilities
Working in harmony with the Despatch Team Leader, your role will focus on:
• Order Picking: Accurately pick products according to order specifications from various storage locations
• Order Packing: Carefully and efficiently pack orders, ensuring products are secure and protected for transit, adhering to specific packing requirements for different order types (e.g. fragile items, international shipments).
• Quality Control: Conduct basic quality checks on picked items to ensure they match order details and are free from damage.
• Documentation: Complete necessary paperwork and electronic records for despatch, including packing slips and shipping labels.
• Inventory Management Support: Assist with basic inventory tasks such as stock replenishment and cycle counting as required.
• Safety Compliance: Adhere strictly to all company safety policies and procedures, including the safe operation of equipment and manual handling techniques.
• Team Collaboration: Work effectively and collaboratively with other team members to achieve daily despatch targets and maintain a tidy and organised work environment.
• Problem Solving: Identify and report any discrepancies or issues with orders or stock to the Despatch Team Leader promptly.
• Maintain Work Area: Keep the picking and packing areas clean, organised, and free from hazards.
Skills & Experience to Succeed
We are looking for reliable, dedicated, and proactive workers who take genuine pride in their work and are eager to become valued members of our team.
Essential:
• Proven experience in picking and packing, specifically with small, delicate, or fragile items.
• Demonstrated high attention to detail and accurate counting experience.
• Physically fit and capable of lifting up to 15kgs. This is a stand-up position requiring you to be on your feet for up to 7.5 hours a day.
• Reliable team player with the ability to listen, follow directions and standard operating procedures, and communicate effectively.
Desirable:
• Prior general warehouse experience.
• Current Forklift Licence.
How to Apply
If you aspire to be an important part of our caring, inspiring team, love and live all things natural, and are committed to contributing to ours and our customers’ success, please apply now!
All resumes and cover letter to be sent to janet@perfectpotion.com.au
Join Our Perfect Potion Team as our Wholesale Sales Representative!
Are you passionate about wellness, natural therapies, and building lasting relationships? Do you thrive in a proactive, sales-focused, and supportive team environment?
Perfect Potion is seeking an enthusiastic and highly organised Wholesale Sales Representative to join our team!
This is an office-based role that is crucial to the strategic growth of our brand. You will be the primary contact for our valued wholesale partners, driving sales growth and ensuring they embody the authentic "Perfect Potion experience."
What You'll Be Doing
As our Wholesale Sales Representative, you will be responsible for developing and nurturing our network of independent specialty retailers.
Relationship & Sales Growth
- Act as the primary point of contact for all wholesale customers, handling inquiries, providing excellent product knowledge, and building strong, lasting relationships primarily via phone and Microsoft Teams.
- Proactively engage with new wholesale leads—qualifying prospects, strategically contacting potential retailers, and guiding them through the onboarding process.
- Develop and execute strategies to grow sales, focused on achieving monthly and annual sales and gross profit targets for the domestic wholesale network.
- Ensure wholesale partners are appropriately trained on Perfect Potion products, brand mission, and values.
Administration & Monitoring
- Process all wholesale orders received, ensuring accuracy and timely entry into the system.
- Manage associated administrative tasks to ensure a smooth order-to-delivery process.
- Track and analyse sales data to monitor customer performance and proactively address any issues.
What You'll Bring
We're looking for someone with a proven background and a positive, dedicated attitude!
The Essentials
- Proven experience in a sales, marketing, or retail environment, with a strong focus on relationship building and customer service.
- Excellent verbal and written communication skills with the ability to articulate brand values and product benefits clearly.
- Competence with Microsoft Office suite (Word, Excel, Outlook) and a willingness to learn internal systems (e.g., Syspro, Teams).
- Strong planning and negotiation skills with a proactive, solution-oriented approach.
Your Personal Attributes
- A customer-centric and empathetic demeanour with a genuine passion for providing excellent service.
- Highly organised with a strong attention to detail, capable of managing multiple tasks and maintaining a calm, professional attitude under pressure.
- Enthusiastic, self-motivated, and dedicated to achieving both personal and team goals.
- A high level of honesty and integrity, always representing the brand professionally.
- Highly Desirable: A strong understanding of or a passion for natural therapies, aromatherapy, or wellness products.
Why Join Perfect Potion?
You'll be part of a team dedicated to strategic brand growth and will be key in achieving our wholesale network goals. Your success will be measured by your achievement of sales targets, conversion of new leads into active accounts, and a high level of customer satisfaction from our wholesale partners.
If you're ready to put your sales, relationship, and organisational skills to work with a purposeful brand, we encourage you to apply!
To Apply: Submit your resume and cover letter to our General Manager, Janet Shackleton (janet@perfectpotion.com.au).
Join Our Radiant Team as a Casual Retail Wellness Advisor!
Are you passionate about natural wellness and empowering others to live their best lives?
Perfect Potion, Australia’s leading aromatherapy and natural skincare brand, is seeking enthusiastic and dedicated Casual Retail Wellness Advisors to join our vibrant team. If you thrive in a positive and supportive environment, love connecting with people, and have a genuine interest in holistic health, we want to hear from you!
About Perfect Potion:
For over 30 years, Perfect Potion has been committed to providing pure, authentic, and effective aromatherapy and natural skincare products. We believe in the power of nature to nurture and heal, and we're dedicated to sharing our knowledge and passion with our customers.
What You'll Do:
- Create Magical Customer Experiences: Provide exceptional customer service, offering personalised advice and recommendations on our range of aromatherapy, skincare, and wellness products.
- Share Your Wellness Wisdom: Educate customers on the benefits of essential oils and natural ingredients, empowering them to make informed choices for their well-being.
- Cultivate a Welcoming Atmosphere: Maintain a beautiful and inviting store environment, ensuring our customers feel relaxed and inspired.
- Embrace Product Knowledge: Stay up-to-date with our product range and promotions, and confidently share your expertise.
- Contribute to a Positive Team: Work collaboratively with your team to achieve sales targets and create a supportive and enjoyable work environment.
- Assist with Store Operations: Including stock replenishment, visual merchandising and general store upkeep.
What We're Looking For:
- A genuine passion for natural wellness and aromatherapy.
- Excellent communication and interpersonal skills.
- A customer-focused and positive attitude.
- The ability to work flexible hours, including weekends and public holidays.
- Retail experience is essential.
- A willingness to learn and grow within our brand.
What We Offer:
- A supportive and nurturing work environment.
- Comprehensive product training and ongoing development opportunities.
- Generous staff discounts on our beautiful product range.
- The opportunity to be part of a brand that makes a positive impact on people's lives.
- The chance to be part of a team that is passionate about natural health.
Ready to Join Our Potion Family?
If you're ready to embark on a fulfilling journey with Perfect Potion, we'd love to hear from you! Please submit your resume and a cover letter outlining your passion for wellness and why you'd be a perfect fit for our team to Janet@perfectpotion.com.au
Perfect Potion would like to thank all in advance for your applications. Only shortlisted candidates will be contacted.